Shipping policy
SHIPPING
All orders are fulfilled within 1-2 business days, excluding weekends. Standard shipping with AUSPOST takes an estimated
5-7 business days (after package has been sent) to arrive to your door, and AUSPOST Express shipping takes an estimated 3-5 business days. International shipping will be available soon.
DUTIES, TAXES & CUSTOMS
Our prices do not include any international duties, taxes, or customs charges your package may encounter before it arrives to you. These charges vary from country to country and are not covered by KMA Cosmetics. If you have any questions regarding extra fees that may apply to you, please contact your local post office. If you have any questions regarding your order, please send us an email and we will be happy to assist you.
CANCELLATIONS
We've all accidentally made a wrong order, we totally get it! If you find yourself needing to cancel your order, we ask that you send us an email either through the Contact Us page or email karlamareeartistry@gmail.com within 30 minutes of placing your order. Title the email "CANCEL ORDER" and include your order number and email address, that way we can organise the cancellation and refund for you!